Articles & Examples

Card sorting. Part 3 - Analysis and reporting

In the final part of the article I talk about perhaps the most important part of the procedure - Analysis. This is the part in which you can get the most bogged down. You must be thorough, ruthless and accurate.

In the final part of the article I talk about perhaps the most important part of the procedure - Analysis. This is the part in which you can get the most bogged down. You must be thorough, ruthless and accurate.

Card sorting won’t always give you the answer - it may just give you more questions. This is where the analysis comes in.

Section Label Analysis

- This most commonly applies to Open card sorts but it might be applicable for closed if several users proposed new names for sections
- Put common labels together and decide on the best label
- It is possible the most common suggestion is not the best label though - use your judgement.

image

Closed Card Sort Analysis

image

- Record in a table which card was put in each section
- Caculate the percentage of times that it was put in each section across all your sessions
- Highligh where percentage values are close together - 60% and 40% for ‘web servers’ might suggest that the label needs changing to reflect the content, or that there needs to be a link to the information from both sections.

Affinity Diagrams

- This technique allows you to calculate how strong relationships between different content items are - based on the number of times they were grouped together
- Record each time a card was matched with another card
- Repeat this with each card sort you have
- calculate the percentage (number of times a relationship is recorded divided by the number of card sort sessions)

image

- Then you can map the relationships in the diagram
- This analysis will show strong relationships versus weaker ones, and will help you prioritise pairings.


Articles

Examples

Legal disclaimer: Any redesigns of existing sites may use names, logos, graphics, and/or images which are trademarked or copyrighted by the owning organisation. These items do not fall under any copyright claim or association of Mark Boulton.

Search


A picture of Mark BoultonI'm a graphic designer from near Cardiff in the UK. I've been a designer for over ten years now and primarily work on the web. I'm still partial to a bit of print every now and then though. I used to work for Agency.com in London as an Art Director before working as a Senior Designer for the BBC in sunny Cardiff. This was all before I took leave of my senses and formed my own design consultancy, Mark Boulton Design Ltd.

I've got a thing about grids and typography and occasionally ramble on about them to anyone who will listen.

If you're after simple, clean and effective web design; let me know.