The personal disquiet of

Mark Boulton

Archive for the ‘Business’ Category

Timeboxing Triage

Wednesday, April 28th, 2010

For quite a while now, I’ve been strug­gling with how to cope with everything on my plate at work. I run a small busi­ness, start­ing a new pub­lish­ing busi­ness, I’m an art dir­ector, pro­ject man­ager, sales dir­ector. And so the list goes on. And I know I’m not alone, we’re all busy, right? We’re all pulled in every which way.

Thing is, I have a couple of design­ers and developers here who need my help every day. They need to run things by me, get feed­back on work, resolve issues. And so the list goes on. What I was strug­gling with was the inter­rup­tion to my flow. It meant that, quite often, I’d end a day feel­ing I hadn’t accom­plished any­thing other than fight other people’s fires. Of course this is the wrong way to think about things, and I was actu­ally doing my job by doing all that. But I still needed to apply more struc­ture to this activ­ity, so that I could have avail­able time to spend on design­ing and all the other stuff.

So, a couple of weeks ago, Emma intro­duced the idea of a bi-daily 30 minute triage. This is time for every­one to have a bunch of things they want to go through with me. At 10am and 2pm every­day, I keep that time free and avail­able for who­ever needs me. And, so far, it’s work­ing a treat.

There we have it: time­boxed triage. Give it a go.

Posted in Business, Design | 10 Comments »

  • Me

    Hello. My name is Mark Boulton. I’m a designer, an author, a speaker and I run a small design agency where we work with lovely cli­ents and pub­lish books as we go. This is my blog.

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    Start­ing from £19 + VAT for a PDF Down­load. £29 for a full col­our paperback.
  • Where I work

    Mark Boulton Design
    A small design stu­dio doing good things for nice clients.
    Five Simple Steps
    Pub­lish­ing easy to read design books.
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    @Media 2010
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    Octo­ber 27th, Bris­tol, UK.
    New Adven­tures in Web Design
    Janu­ary 20th 2011, Not­ting­ham, UK.
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