The personal disquiet of

Mark Boulton

May 16th, 2007

A small dig at web process and smelling paper

For the past week, I’ve been design­ing the prin­ted mater­ial for a cer­tain con­fer­ence. I often for­get the mixed emo­tions that come with switch­ing medium and design­ing for print again. On one hand, it’s great not to have to think about IA, usab­il­ity and CSS bugs and to focus on just cre­at­ing some­thing nice and smelling paper (we’ll get on to that). On the other hand though, espe­cially when design­ing to a spe­cific dead­line which can’t shift, the feel­ing of final­ity that comes with print still scares the shit out of me. If it’s wrong, that’s it. 

A small dig at web process

Maybe it’s me, but when I’m design­ing for print—especially when I’m pre­par­ing artwork—I take immense care to not screw things up. Because once it’s at the print­ers, then there’s no going back. With the web, the act of final­ising work before com­ple­tion is actu­ally only imposed by pro­cess and not by the phys­ical act of upload­ing some­thing. If you upload some­thing and it’s not right, you redo it and upload again. Can’t do that with a 20k run of annual reports. 

This both­ers me. 

So, note to self, get in the same men­tal space for the final pro­duc­tion work for web design as you do for print. Prob­ably easier said than done. 

Feel­ing and smelling paper

I like this bit of print design. My wife still laughs at me whenever we’re out and I go fond­ling and smelling paper stock in Water­stones. This week, I’ve had a great time speak­ing with my printer and sourcing a really great stock for the con­fer­ence mater­ial. This involves look­ing, feel­ing and smelling. Choos­ing the right stock is such a sen­sual exper­i­ence (note. I’m using that word in its cor­rect con­text there. Choos­ing paper is def­in­itely not sexual. Well, for me any­way.) Also, hav­ing just gone into busi­ness myself, I don’t have the stash of paper samples I’ve had access to in the past when I worked in agen­cies. So, I’ve been on a dread­ful look­ing site paperandprint.com, who have an incred­ibly use­ful list of mills, brands and products. I began the task of com­pil­ing my own paper collection.

I was amazed at how var­ied the indus­tries web­sites were. What was sur­pris­ing was that all of them, except one, made order­ing swatches and samples incred­ibly frus­trat­ing. After about an hour, I gave up on most and picked the phone up. I don’t get it, how is this dif­fi­cult? Like I said, there was one site that really stood out as a visual, inter­est­ing way of order­ing samples. That was Zanders Samples.

Zanders, a joy to order

First off, before I go on about how great this was, ignore the fact the code is shonky. Okay? Good. 

Most of the online sample order­ing ser­vices I came across were simple shop­ping cart type func­tion­al­ity. For the most part, they worked well, but con­sid­er­ing the breadth of most product ranges (in terms of size, col­our, weight etc.), and the choices I had to make before order­ing, the simple shop­ping cart soon became a mon­strous list of links. Then I stumbled across the Zanders UK samples site.

Very simple, task driven present­a­tion. Do you want samples? Or other stuff?

The homepage is so simple; do you want samples (tailored to order of course), or gen­eric product swatches and pro­mo­tional material. 

On click­ing samples, you are treated to some won­der­fully simple illus­tra­tions to guide you through the process. 

1. Choose what type of sample you want. 2. Pick a product. 3. Pick a product type and 4. Here’s what you ordered.

A really fresh take on a labouri­ous process. 

Know where I can get more swatches?

Years ago, when I was a full-time print designer, swatches and paper samples seemed to be easier to come by. Big­ger mills, such as Modo, where pretty much throw­ing bulky swatches at any newly gradu­ated designer. Oh how times of change. I really couldn’t believe how dif­fi­cult it was to track these down this week. Any­way, I’m get­ting there, slowly. On that note, does any­one know of any good mills or dis­trib­ut­ors who’d be happy to send me a decent range of paper swatches?

23 Responses to “A small dig at web process and smelling paper”

  1. Simon Rudkin said on: May 16th, 2007 at 4:00 am

    GF Smith have a great range and really help­ful sample/swatch ser­vice… it’s high-quality, high-end, expens­ive stuff. Arc­tic Paper’s range is more subtle and workman-like, but they’ve got some tidy products, and are very cost-effective.

  2. Mark Boulton said on: May 16th, 2007 at 4:18 am

    You’re right Simon, CF Smith are super help­ful. One mas­ter swatch winging its way to me as we speak. Bril­liant, thanks.

  3. davidthedesigner said on: May 16th, 2007 at 4:35 am

    GF Smith have always been the most designer-friendly of manufacturers/merchants. But their excel­lent products come at a price, so they won’t be suit­able for all pur­poses. Another very help­ful man­u­fac­turer is Curtis Fine Papers http://www.curtisfinepapers.com/

    But you’re right about the web­sites — I think it’s a symp­tom of the mind-shift between print and web deliv­ery that can, for some, be hard to achieve.

  4. Simon said on: May 16th, 2007 at 6:03 am

    In the past I’ve found Robert Horne help­ful with their large sheet samples. Not feel­ing the fla­vour of their web­site though, I’m sure you’ll be pick­ing up the phone rather than plough­ing through that!

  5. Allan Jardine said on: May 16th, 2007 at 7:47 am

    I’ve also found that Curtis Fine Papers are very good for samples. They even have a link in their main menu bar for it. They sent me out some samples, of their excel­lent paper nice and quickly. I rather like their semi-transparent one…

  6. Drew Kora said on: May 16th, 2007 at 8:26 am

    For­tu­nately for me, a large paper dis­trib­utor has a ware­house com­plete with a very robust sample depart­ment that’s 10 minutes from my office and home. It’s owned and oper­ated by RIS papers, but they stock everything (French, Finch, Mohawk, etc.), so if I need a sample sheet I jsut call them up and they’ll have it ready for me or UPS it. If they don’t have it in stock they’ll con­tact the mill for me and have it here the next day. It’s all free, too, as long as I spe­cify to my printer that they order the paper for my job from this par­tic­u­lar distributor.

    So, if you have a dis­trib­utor in yout area, and and city should have a few, see what sort of sample pro­cess they have set up. It might be smart to start with your printer(s) and ask them for some con­tact info from a dis­trib­utor in the area and use that as your “in” to the sample department. 

    …of course, I’m in the States so I don’t know if dis­tri­bu­tion is handled a little dif­fer­ently. At any rate, yeah, going through paper com­pan­ies’ web sites is frus­trat­ing and I usu­ally never get what I ask for. I’m also a guilty paper sniffer. I love the smell of a toothy opaque. mmmm.

  7. Mark Boulton said on: May 16th, 2007 at 8:34 am

    Drew Kora: Mmmm, toothy opaques.

    It turns out speak­ing on the phone with local dis­trib­ut­ors is the way to go. I have a bunch of samples which should be with at the end of this week. Right, I’d bet­ter stop this now or The Wife will be hav­ing words I’m sure.

  8. Tim said on: May 16th, 2007 at 11:44 am

    I don’t do much print design, but the last time I had to pick paper stock, I was pro­du­cing my own wed­ding invites and paper was really import­ant to me. I simply drove down to xpedx and browsed around, it’s bas­icly a big retail out­let for all kinds of paper, some of which are pretty nice. 

    What’s the advant­age to order­ing swatches as opposed to just brows­ing in a store like xpedx?

  9. nicole said on: May 16th, 2007 at 2:02 pm

    When I worked at a graphic design firm, I was also awash in paper samples and swatch books, but I no longer do enough print work to for a paper rep spend time try­ing to win my busi­ness. So nowadays I gen­er­ally get my paper samples and swatch books from the printer, usu­ally when I’m ask­ing for quotes on a job.

  10. Graham Sanders said on: May 16th, 2007 at 4:37 pm

    Hi Mark, if you’ve got a good printer then they should put you in the right dir­ec­tion of paper samples to use and from past exper­i­ence are only too happy to send you these as their offices are lit­er­ally littered with them. In Cardiff there are 2 com­pan­ies I’d recom­mend mwl(dotcodotuk) and hartleywilprint(dotcodotuk), both are extremely helpful. 

    If how­ever, you wanted to take a moral stance and think about the envir­on­mental impact your prin­ted items had then look no fur­ther than the way Howies(dotcodotuk) cre­ated and con­tinue to cre­ate their cata­logues. The paper is man­u­fac­tured from sus­tain­able forests and the printer they use Beaconpress(dotcodotuk) uses energy from wind­power and are appar­ently the first car­bon neut­ral print­ers in the world. 

    Also nice papers to think about I’ve come across are: 

    Munken — arcticpaper(dotcom)

    Hello — roberthorne(dotcodotuk)

    Con­queror — conqueror(dotcom)

  11. Kurt Trew said on: May 17th, 2007 at 5:38 am

    Hi Mark.

    I’m with you on the smelling and strok­ing paper. I have a great swatch sample that is a couple of years old now. The range is The Curi­ous Col­lec­tion from ArjoWig­gins, in par­tic­u­lar, The Curi­ous Touch series. There’s a great one called Soft Milk. After strok­ing it for days on end, I was even con­sid­er­ing set­ting up a com­pany based around the ‘idea’ of a bit of paper that felt this way… my fiance thought I’d gone mad. Maybe I am. Any­way, just thought I’d let you know that you’re not the only paper per­vert. You can get some great papers from ArjoWig­gins here: http://www.paperpoint.com although this is a labor­i­ous process.

  12. H Donovan said on: May 17th, 2007 at 3:26 pm

    “So, note to self, get in the same men­tal space for the final pro­duc­tion work for web design as you do for print. Prob­ably easier said than done.” 

    I’m quite sur­prised there’s not more people com­ment­ing on this inter­est­ing state­ment! Gran­ted, it’s a “small dig” but still ;-) 

    I’ve often wondered about this (hav­ing also made the medium switch and feel like open­ing a box from the printer is like reverse Christ­mas). I’ve tried put­ting prac­tising this ^, but I’m not sure it’s all that pos­it­ive of an experience.

    While print may put the pres­sure on our work ethic, the strict con­ven­tions and sched­ule often don’t allow for those won­der­fully cre­at­ive moments that I often only get with web design (these days). The iter­at­ive and flex­ible ‘web mind­set’ seems to have more room for this…

  13. Samir said on: May 19th, 2007 at 4:22 pm

    Like Mark and many oth­ers here I too was involved more in print in bygone times and am now mostly into web related pro­jects, so I can empath­ize with the feel­ings of shift­ing back to print. 

    Still, you’re right, smelling and fond­ling paper is essen­tial and really goes to high­light the dif­fer­ences of exper­i­ence in work­ing in the two medi­ums … no really Mrs. Boulton, it’s not what you think. 

    … the feel­ing of final­ity that comes with print still scares the shit out of me.

    I com­pletely agree! At the moment the only print work I do is a quarterly cor­por­ate news­let­ter, and as the date of sub­mition and pro­duc­tion nears there is this grow­ing sense of dread that the cli­ent is some how going to sign-off on a copy with the com­pany name mis­spelt on the front page or some­thing similar. 

    Maybe print and web need to be looked at as two com­pletely dif­fer­ent anim­als rather than simply two types of design pro­duc­tion. Print behaves more like a product launch, and web behaves more like a forever improv­ing soft­ware product. You have alphas and betas and ongo­ing versions. 

    But maybe we occa­sional print design­ers are a little too hard on ourselves. After all, if GM can recall hun­dreds of thou­sands of cars back from the real world to solve the minor issue of explod­ing pet­rol tanks or whatever, what’s a little recall to reat­tach the CEO’s mis­takenly decap­pit­ated head on the pro­file page of 20k annual reports right? … right?

  14. Drew Kora said on: May 21st, 2007 at 7:52 am

    I let a typo slip by in an annual report once. It was for a uni­ver­sity and the word “edu­ca­tion” was spelled wrong. Ha!! The book was proofed by many eyes, but at the end of the day my eyes were the last to see it. I fudged up.

    …oh well. I didn’t lose my job. Since then I’ve learned to fol­low a very strin­gent set of guidelines for proof­ing with a com­plete paper trail of sig­na­tures and everything. It min­im­izes errors and also spreads out the respons­ib­il­ity if/when errors occur. 

    At any rate, I totally agree with the topic of this thread. I work primar­ily in print and when I switch to web I totally am less cau­tious with little errors. I mean, I lit­er­ally slip into a “oh well I can fix it later mode” that I would never ever adopt in a print pro­ject. I guess I never thought that it could hurt the final product or be a det­ri­ment to my cre­at­ive process.

  15. Tom said on: May 23rd, 2007 at 7:28 am

    hm, paper col­lec­tion?! I should do some­thing like that, very nice exper­i­ence… and my cli­ents would be even more happy :)

  16. emanuele said on: May 25th, 2007 at 4:14 am

    I like this bit of print design.

  17. Versand said on: May 26th, 2007 at 2:08 am

    Very good inform­a­tions with a good usab­il­ity, I learned a lot, thanks.

  18. Lee Wilson said on: May 26th, 2007 at 10:05 pm

    Great art­icle. I cer­tainly do break into a sweat when get­ting stuff back from the print­ers. There is always the fear that there is some­thing you have missed in the proof. Espe­cially if time is tight on a project. 

    I have not used Zanders yet, although I have been impressed by the samples that they have been send­ing me for the past year or so. Their site is great, not vis­ited it before. 

    Btw. just heard your present­a­tion at this years SXSW, you sound like a top bloke, always good to put a voice to a face :) 

    Lee

  19. Joel Laumans said on: May 27th, 2007 at 8:33 am

    Inter­est­ing post, I can’t help being reminded of the count­less times which I have picked up some­thing at the print­ers and just think­ing “okay, can’t change any­thing now.”

    Web­sites do lack that con­crete feel­ing to them, and always seem to be a work in progress.

  20. Pamela Riesmeyer said on: May 28th, 2007 at 10:56 am

    I was intrigued, as well, by this:

    “So, note to self, get in the same men­tal space for the final pro­duc­tion work for web design as you do for print. Prob­ably easier said than done.”

    I’m con­tinu­ally remind­ing my cli­ents that the Web is not print and that the per­fec­tion they expect from a prin­ted doc­u­mentis not pos­sible (and not desir­able) on the Web. 

    Not that stand­ards don’t mat­ter or that qual­ity isn’t import­ant. They do and it is. But my mon­itor is dif­fer­ent from yours and my browser chokes where yours doesn’t. And, des­pite all I do, at the end of the day, I can­not con­trol those factors.  And that’s okay. 

    For me, the dif­fer­ences between print and the Web is akin to the dif­fer­ences between broad­cast and news­pa­per, between live music and a per­form­ance recor­ded on CD. 

    There is some­thing vital and just a little “messy” about the Web — “messy” in a cre­at­ive sense.

    In my pre­vi­ous life, before Web design, I was a journ­al­ist who chose radio over print. You could still yell “Stop the presses!” in radio (“This just in.…”) and change everything. You can do that on the Web, too. 

    Thanks for an inter­est­ing art­icle, Mark.

  21. Pamela Riesmeyer said on: May 28th, 2007 at 11:04 am

    and see… in print, I’d be stuck with the errors in my post forever — oh, wait! I am stuck — I can’t edit the com­ment! So I can’t add a space between “doc­u­ment\” and “is” and I can’t fix the gram­mar when I decided to write\“differences” instead of “dif­fer­ence” and for­got to change from “is” to “are”. I don’t know, but maybe that makes this an even bet­ter illus­tra­tion… or not.

  22. prestiti personali said on: May 29th, 2007 at 10:21 am

    I never designed for print till now, I’m recently dis­cov­er­ing this new world.. it’s really dif­fer­ent. I was really pleased to visit this blog for the first time.. I’ll come back! ;-)

  23. Horizon said on: May 30th, 2007 at 4:16 am

    Nice design you make. May oth­ers test it for bugs. This is right choice

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