The personal disquiet of

Mark Boulton

October 26th, 2007

Content AND Presentation

In a couple of weeks, I’ll be head­ing off to the Web 2.0 Expo in Ber­lin to talk about the role of typo­graphy in the Web 2.0. I don’t mind telling you I’ve had a hell of a job research­ing this one. I feel the topic is stand­ing alone in a track ded­ic­ated to a vari­ety of top­ics related to user exper­i­ence and imple­ment­a­tion. I star­ted off think­ing that I couldn’t do this. Design­ers who are look­ing to work with social net­work­ing applic­a­tions or rich media applic­a­tions, are rightly con­cerned with social con­nectiv­ity, a ‘web a data’, and other such blue-sky thinking. 

This is a brave new world and surely it’s no place for a stuffy old prac­tice such as typography. 

Not just fonts

Most people, not just design­ers, think of the prac­tice of typo­graphic design as choos­ing and manip­u­lat­ing typefaces. For sure, that is part of typo­graphy, but it doesn’t begin and end there. Ellen Lupton says in her book ’Think­ing with Type‘, ‘Typo­graphy is how lan­guage looks’. 

Where does typo­graphy fit in

Rich Rut­ter and I gave a present­a­tion on typo­graphy at SXSW earlier this year. As part of the clos­ing com­ments, we dis­cussed how typo­graphy should be everybody’s con­cern. From edit­ors and web pro­du­cers, to design­ers and developers, good typo­graphy should be every­ones con­cern. Maybe that’s a little ideal­istic and my guess is that most of the blame for typo­graphic design not begin con­sidered is down to process. 

In Jesse James Garrett’s great book ’Ele­ments of User Exper­i­ence‘, Jesse out­lines the five planes of user exper­i­ence: Strategy, Scope, Struc­ture, Skel­eton and Sur­face. If you haven’t already read this book, you should go and get a copy right now, settle down with a good cuppa and work your way through it. It is a book that has changed how people work. And that is good thing. Mostly.

I may be wrong in how I’ve inter­preted this, and by no means do I wish to dis­credit Jesse’s work, but I feel that the meth­od­o­logy that is described, along with the tech­nical move­ment of sep­ar­at­ing con­tent from present­a­tion, is hav­ing a det­ri­mental effect on typo­graphic design and art dir­ec­tion. I’ll tell you why. 

Typo­graphy is the look and shape of language

Good typo­graphic design tells a story. It works at a micro level such as type­set­ting, and typeface selec­tion etc. But it also works at a macro level. Macro level typo­graphy is about lay­out, rhythm and whitespace. But it’s also about con­tent and the story the designer is try­ing to tell through the type. This point brings me back to Jesse’s five planes. 

The top-most plane is Visual Design. In the book, Jesse dis­cusses typo­graphy as font selec­tion (in rela­tion to brand­ing mostly). Sure, ele­ments of typo­graphic design belong in this plane. How­ever, I feel typo­graphy spans these planes. In fact, typo­graphy goes all the way down the second plane; Scope. Pigeon-holing typo­graphy in the sur­face plane is imply­ing that typo­graphy is a visual prac­tice. It’s not, com­pletely. Typo­graphic design is inform­a­tion design. As Emil Ruder once said:

Typo­graphy has one plain duty before it and that is to con­vey inform­a­tion in writing. 

Inform­a­tion has to be shaped to cre­ate entry points and exit points. It has to be broken up, moved up and down a hier­arch­ical scale in order to be per­ceived in the cor­rect way. It’s a design­ers job to really get to grips with the con­tent and this is where design­ing with type for the web gets really difficult. 

Art Dir­ec­tion doesn’t hap­pen on the web

Jef­frey Zeld­man and Khoi Vinh are amongst a group of design­ers who have bemoaned the absence of art dir­ec­tion on the web. Khoi sums up my feel­ings exactly:

At this stage in the devel­op­ment of Web design, we have become, I think, engrossed thor­oughly by the prac­tical dif­fi­culty (and the legit­im­ate chal­lenges) of achiev­ing aes­thet­ic­ally reward­ing user inter­faces. As a res­ult, our focus has become trained almost exclus­ively on design­ing plat­forms, on invest­ing our innov­a­tion efforts within the infra­struc­ture of our design solu­tions — in nav­ig­a­tion con­ven­tions, mne­monic devices, user inputs, sys­tem feed­back, etc. And we’ve given up, at least for now, on the oppor­tun­ity to innov­ate within the present­a­tion, the shap­ing of visual con­struc­tions spe­cific to a given piece of content.

It’s the last four words that interest me. As we’ve moved towards a model of sep­ar­at­ing con­tent from present­a­tion (both tech­nical and in pro­cess), the designer has lost the rela­tion­ship that they should have with the con­tent. Design­ers work­ing in the ‘Sur­face’ plane make the con­tent legible and on-brand, but we aren’t telling stor­ies with it. How can we when we don’t know what that con­tent is? 

Dogma

I’ve worked with some agen­cies over the past year who see the sep­ar­a­tion of design to a sur­face layer as a given. It’s sad, but the amount of times I’ve been asked to design a ‘theme’ is on the increase. On one hand, that is a tri­umph for things like Web Stand­ards, but on the other, design, and typo­graphy is being left as the icing on the cake. And that brings me back to web 2.0. 

Typo­graphy has an import­ant place in the web at the moment. Social inter­ac­tion, and how to design for it, it a hot design topic in Ber­lin (and my guess is it will be in SXSW). But don’t for­get that the medium of social inter­ac­tion is lan­guage, and the way lan­guage is shaped and looks is typo­graphic design. Web 2.0 is all about typo­graphic design.

16 Responses to “Content AND Presentation”

  1. Rob Weychert said on: October 26th, 2007 at 7:04 am

    You’ve re-opened a can of worms for me, Mark, and I’m glad you did. I star­ted to writea com­ment with my thoughts on these mat­ters, but it quickly star­ted to take the shape of an art­icle, so I’ll be post­ing it on my own site very soon. Appar­ently I need a good kick in the pants to do any writ­ing these days, so thanks for that!

    Good luck with the talk in Ber­lin; I really wish I could be there for it.

  2. Michael J. said on: October 26th, 2007 at 7:27 am

    One of the divers of this sep­ar­a­tion is that a lot of con­tent is com­ing out of a data­base, and the designer doesn’t really know what the con­tent might be. We’ve “abstrac­ted up” to where we might know some­thing of the “type” of con­tent, of the “style” of con­tent, but noth­ing more. And we can always be sur­prised when some­thing unex­pec­ted shows up that is out­side of our design vision.

    When I designed Handmeon.com, I took the meta­phor of an “illus­trated book,” hop­ing that read­able type, with ver­tical rhythm and gen­er­ous room for pho­tos would encour­age and pro­mote thought­ful writ­ing. It’s much too early to tell on this pro­ject (barely out of alpha), but the ini­tial res­ults are prom­ising. First take a look at the site, then review the RSS feed (auto-discovery link) to see the con­tent inde­pend­ent of the presentation. 

    This idea of look­ing at the RSS feed as a way to eval­u­ate the impli­cit design goals of a pro­ject may be a use­ful way of meas­ur­ing suc­cess (over a fairly long time horizon).

  3. Mark Ferree said on: October 26th, 2007 at 8:09 am

    I def­in­itely agree that typo­graphy needs to be addressed through­out the web devel­op­ment process. 

    I am a developer by day, and designer in my spare time.  I have recently com­pleted a course in typo­graphy and have become extremely excited about what can be achieved visu­ally with good typo­graphic decisions.

    I am usu­ally handed a design that needs to be turned into a web­site tem­plate. Often times only the sur­face is scratched with these two page Pho­toshop mockups as far as typo­graphy goes. 

    Luck­ily for the design­ers I work with I have begun to get an under­stand­ing of typo­graphy and try my best to stay true to their vis­ion (by ask­ing ques­tions and filling in where I can).  I know that this isn’t com­mon­place in the world of web developers, but hope­fully one day it will be. 

    It is cru­cial to include developers in the pro­cess, oth­er­wise pro­jects like Smar­typants and Typogrify would never have come to pass.

  4. Kurt Trew said on: October 26th, 2007 at 1:48 pm

    Do you think that this prob­lem is due to the increase in demand for con­tent man­age­ment sys­tems as hin­ted at in Michael J’s comment? 

    If a cli­ent wishes to be able to add/edit/delete con­tent at the click of a but­ton, then you, as the designer, will never have total own­er­ship (cre­at­ive) of the real design. You can merely guide and sug­gest, or take own­er­ship to tidy-up after the cli­ent has made changes to get it back to the begin­ning state or idea that you ori­gin­ally intended. 

    I think that in any design work com­prom­ises will always be made to meet myriad of require­ments; cost (being the ulti­mate), time, tech­no­logy and many others. 

    The great thing about the web is that it can be quickly changed at little cost and that is why it has been so suc­cess­ful. Ima­gine blog­ging on a flyer cam­paign! Your typo­graphy would be beau­ti­ful, I’m sure, but your bank man­ager wouldn’t give a shit!

  5. Hans verschooten said on: October 26th, 2007 at 4:01 pm

    I cer­tainly see where you’re com­ing from. For years I’ve been preach­ing the gos­pel of Form fol­lows Func­tion fol­lows Content. 

    And still people keep design­ing tem­plates for data­base con­tent, filling them with lorem ipsum. Doing bal­an­cing acts with fake con­tent, to make everything pic­ture perfect. 

    Most con­tent doesn’t change that often, that you actu­ally can do good edit­or­ial design with it. CMS has become yet another acronym to hide behind. 

    These days I show my cli­ents abriefmessage.com, hop­ing that soon the web will flour­ish with designed con­tent instead of nicely framed content.

  6. Johan said on: October 28th, 2007 at 2:08 pm

    good copy is a start, after you as a designer have the power to present that copy in the best pos­sible way. Though good copy is rather an excep­tion than the rule. It is not only typo­grapy , but can be both imagery and typo­graphy. It is about semiotics.

  7. Mark Boulton said on: October 29th, 2007 at 12:45 pm

    Kurt: I cer­tainly do think it’s a sym­pom of the designer not know­ing what the con­tent is. Wether this is the fault of pro­cess, the medium, or con­tent man­age­ment sys­tems, I’m not sure. 

    HansI meant to put a grab of abriefmessage.com in here as it goes some way towards what I’m talk­ing about. You’re right, there is a big dif­fer­ence between designed con­tent instead of nicely framed content.

  8. Johan said on: October 29th, 2007 at 1:19 pm

    Good copy is as import­ant as struc­tur­ing and emphas­ing that copy that leads to bet­ter com­pre­hen­sion of the contec­tual mes­sage, con­nota­tions and the denoted mes­sage. Obvious!!

  9. Anja Rau said on: October 31st, 2007 at 6:09 am

    Is the con­ecp­tual sep­ar­a­tion of con­tent and design really the cause of the “icing on the cake”-issue? In my exper­i­ence, things become prob­lem­atic when Garrett’s formal descrip­tion of the “planes of user exper­i­ence” get rolled out as a lin­ear pro­ject flow (which hap­pens way too often).

    When visual design is the last sta­tion on the project-conveyor-belt, a “theme” or “skin” is prob­ably the only thing that’s left to do.

    Formal sep­ar­a­tion of con­tent and design or no, the way to go seems to be to get the visual design­ers involved with the inform­a­tion archi­tects from the start — and maybe allow a coder in the room for good measure.

  10. bowerbird said on: November 1st, 2007 at 7:07 pm

    in the olden days of paper, the job of the typo­grapher

    was to use the present­a­tion to elu­cid­ate the content…

    indeed, like back­ground music in a film, the job was to

    com­mu­nic­ate the struc­ture impli­citly, subconsciously… 

    which means that one can also under­stand the struc­ture

    of the con­tent by care­ful exam­in­a­tion of its typography. 

    i encounter this all the time when look­ing at image-sets

    of books that’ve been scanned, and laugh at the people

    who con­sider con­tent and present­a­tion as dual entit­ies,

    just because that is a model they now wish to impose… 

    you can think of love and sex sep­ar­ately if you want, too,

    but you miss a lot of the point when you do it that way… 

    –bowerbird

  11. SIMPLINK said on: November 2nd, 2007 at 6:50 am

    Inter­est­ing conclusions!

  12. Rich Ziade said on: November 2nd, 2007 at 8:18 am

    Excel­lent post. On a related point, I’ve been bemoan­ing the stripping-down of con­tent even fur­ther as we peer into web con­tent through feed read­ers. I use Google reader every day and I’ve lost all sight of what (if any­thing) a site is try­ing to con­vey bey­ond the raw con­tent. It’s all the same font with the same break­down. I wrote at length about it here: 

    http://www.basement.org/2007/10/if_the_web_is_tv_then_rss_is_r.html

  13. mazury said on: November 3rd, 2007 at 2:55 pm

    Art Dir­ec­tion doesn’t hap­pen on the web ! Busi­ness Week: Jef­frey Zeld­man: King of Web Stand­ards http://www.webstandards.org/2007/08/07/business-week-jeffrey-zeldman-king-of-web-standards/

  14. Ti Piace said on: November 6th, 2007 at 6:23 am

    Well abso­lutely inter­est­ing this the­ory as much as dif­fi­cult to apply to a nor­mal website… 

    Well I think it is a prob­lem apply a dif­fer­ent style to dif­fer­ent type of con­tents in a site … for the ques­tion Micheal J say in his com­ment (I mean con­tent gen­er­ated from a DB) and also because would be hor­rible apply a dif­fer­ent style on dif­fer­ent page of same website… 

    I think it is much bet­ter than nav­ig­ator can choose style of the site … and adapt it to his way to see this web­site (I mean … change color, font or tem­plate of the site)

  15. Keeran said on: November 6th, 2007 at 4:54 pm

    Hey hey,

    Hope you don’t mind if I jump in on the dis­cus­sion mate, I have a question! 

    What do you sug­gest we can do to change things for the bet­ter, when it comes to push­ing for typo­graph­ical con­sid­er­a­tion through­out the design of a project? 

    Some­times the struc­ture of a pro­ject might pre­vent all the efforts in the world, regard­less of how we might want to improve the situation. 

    In large organ­isa­tions I guess this would involve intro­du­cing a spe­cial­ist into the mix, but I’m not sure how to achieve the same bene­fit in a smal­ler team. 

    Do we try to cross-train everyone?

  16. Kev Stone said on: November 7th, 2007 at 10:11 am

    Without try­ing to delve into too much his­tory (well, maybe I am..). This, to me, resembles the debate over the dif­fer­ent design influ­ences of the past half century. 

    Whilst mod­ern­ist design­ers (par­tic­u­larly regard­ing the Swiss/International ‘style’ of design) will ulti­mately look to con­vey the mes­sage in the most effect­ive man­ner pos­sible, oth­ers will argue that the attract­ive­ness of the design is what will attract the reader, and from there they would have already been enticed to read the content. 

    wolfgang Weingart once argued that the rel­at­ively high stim­u­lus of some of his designs made up for there illegib­il­ity. Whilst Weingart’s work is some­what dif­fer­ent to the web

    , I see this as a tac­tic still employed on the web. 

    Per­son­ally, I agree with you whole­heartedly, and would love to see more typo­graphic dis­cip­line on the web, but sadly I feel it is some time away yet, espe­cially with the pop­ular­ity of con­tent man­age­ment sys­tems (and ‘themes’) mak­ing the task even harder. 

    Great post though. 

    Kev

  • Me

    Hello. My name is Mark Boulton. I’m a designer, an author, a speaker and I run a small design agency where we work with lovely cli­ents and pub­lish books as we go. This is my blog.

  • More of me

  • Publications

    Design­ing for the Web
    Start­ing from £19 + VAT for a PDF Down­load. £29 for a full col­our paperback.
  • Where I work

    Mark Boulton Design
    A small design stu­dio doing good things for nice clients.
    Five Simple Steps
    Pub­lish­ing easy to read design books.
  • See me speak

    @Media 2010
    June 8th — 11th, Lon­don, UK.
    Drupal­Con 2010
    August 23th — 27th, Copen­ha­gen, Denmark.
    dCon­struct 2010: Design 1010 workshop
    Septem­ber 1st, Brighton, UK.
    Web­d­a­gene
    Septem­ber 29th — Octo­ber 1st, Oslo, Norway
    Web Developers Conference
    Octo­ber 27th, Bris­tol, UK.
    New Adven­tures in Web Design
    Janu­ary 20th 2011, Not­ting­ham, UK.
  • Copyright © 1999–2010 Mark Boulton. Made with an Apple Mac in Wales. Running on WordPress and VPS.net.