The personal disquiet of

Mark Boulton

September 15th, 2005

Guidelines

Have you ever worked on pro­du­cing brand­ing guidelines?

I’ve always felt brand­ing guidelines are too for­mu­laic. Dont do this with the logo, use these col­ours and this typo­graphy. This isn’t really brand­ing, it’s imple­ment­a­tion guidelines for ele­ments of the brand, not the brand itself.

A brand is so much more than just a logo and col­ours. It’s tone of voice, pho­to­graphic treat­ment, the ethos behnd the brand. The mes­sage. The story.

Any­way, I’ve been doing some research into what I’d call ‘good’ brand guidelines avail­able on the web, and quickly real­ised that it’s all a bit of a mess. It’s very dif­fi­cult to find guidelines that are avail­able, let alone in the right format. But because of the nature of where these things are kept, Google doesn’t do a great job of index­ing them.

So, I had an idea. What I need, is a resource (a web­site) where I can down­load cur­rent excel­lent examples of brand guidelines. I couldn’t find one and don’t know of any in existance. Do you? 

Any­how, I’d like to begin the trawl for guidelines and get together some sort of web­site to put them all — who knows, this could then grow into some­thing lar­ger (i’ve a few ideas spin­ning round my head). But I need your help to get the ball rolling.

Do you know of any good brand­ing guidelines that avail­able online?

26 Responses to “Guidelines”

  1. Reuben Whitehouse said on: September 15th, 2005 at 12:23 pm

    This is some­thing I’ve been look­ing around at recently too, as it happens. 

    I found a couple at soleio.com/work/ (Static > iden­tity sys­tem) which I thought were pretty well presen­ted and good that they were online.  Are they up to scratch?

  2. Mark Boulton said on: September 15th, 2005 at 1:13 pm

    Thanks Reuben, that’s the sort of thing. It’s a refresh­ing format actu­ally. I’ve just found this — Iden­tity­works, which I’ve seen before. It’s really sim­ilar to what I’ve been talk­ing about, although it’s miss­ing a user con­tri­bu­tion ele­ment I feel.

  3. Reuben Whitehouse said on: September 15th, 2005 at 2:22 pm

    Agreed, some kind of dis­cus­sion would be great.  Speak up can often be good for that.

  4. Christophe Stoll said on: September 15th, 2005 at 2:47 pm

    There’s an inter­est­ing art­icle about “visual brand­ing” in the SAP Design Guild. A ger­man portal web­site ded­ic­ated to this, but check the links sec­tion, it’s a quite whol­istic col­lec­tion. And then i know cidoc.

    I worked on “brand­ing guidelines” before and i agree that they’re mostly too “for­mu­laic” (have you heard about appor­aches build­ing “anti-guidelines”, some­thing that is the offi­cial doc­u­ment­a­tion, but actu­ally has noth­ing to do with the formal brand ele­ments; some­thing to rather inspire people work­ing with the brand? To trig­ger inter­pret­a­tion and brand metamorphosis?). 

    But what i real­ized — and this is some­how funny — is that some even really BIG brands have NO cent­ral doc­u­ment­a­tion at all. And here i would always recom­mend a simple solu­tion that provides the basic ele­ments of a brand — logos, col­ours, font rules etc. to start off. Of course it’s import­ant not claim­ing this to be “brand­ing guidelines” in a sense of voice, tone, story, mes­sage …, but clearly com­mu­nic­at­ing it as an essen­tial plat­form or depot con­sist­ing of some formal good/bad examples and down­load­able items. Saves a lot of chaos, time and money.

  5. John Zeratsky said on: September 15th, 2005 at 3:14 pm

    In “The Brand Gap,” Marty Neumeier talks about devel­op­ing a brand com­pass, which is like a set of brand­ing guidelines for your whole com­pany. You’re right, brand­ing is about so much more than the visu­als, and Marty nails this bet­ter than any­one I’ve seen.

  6. 1981 said on: September 15th, 2005 at 3:52 pm

    Think the defin­i­tions need to be clarified. 

    Cor­por­ate Iden­tity (C.I.) guideline should cover logo usage, spe­cific col­our break­downs (spot, pro­cess) examples, exclu­sion zones. 

    Brand(ing) Guidelines should cover spe­cifice of the per­son­al­ity of the com­pany, explan­a­tion into the use of col­our pal­lettes, why cer­tain types of pho­to­graphy are used and what is sup­posed to be com­mu­nic­ated etc.

    I have many examples of C.I. guidelines (i.e. cidoc site), and as yet have only one exaple of brand(ing) guidelines.

  7. 1981 said on: September 15th, 2005 at 3:58 pm

    whoops — always tend to jump in with both feet first, try read­ing first: 

    This isn’t really brand­ing, it’s imple­ment­a­tion guidelines for ele­ments of the brand, not the brand itself.

  8. Christophe Stoll said on: September 15th, 2005 at 4:17 pm

    What if a cor­por­a­tion main­tains dif­fer­ent brands? Would you call the part with some basic ele­ments and defin­i­tions “the CI of a brand”?

  9. Christophe Stoll said on: September 15th, 2005 at 4:33 pm

    Oh, my last com­ment is related to 1981’s first comment … ;-)

  10. sfzeller said on: September 15th, 2005 at 7:04 pm
  11. gray said on: September 15th, 2005 at 7:41 pm

    http://www.designerstalk.com/corpid/

  12. Brady J. Frey said on: September 15th, 2005 at 10:02 pm

    Look for the Brand­ing Guidelines for AT&T (you might search att.com from google, as the site is prob­ably pass­word pro­tec­ted, but can be over­rid­den with the google search from what I remember)—I worked on it with them years ago, and they have been since updated many times, but their guidelines were always pro­fes­sional and thurough.

  13. raimundo vazquez said on: September 16th, 2005 at 10:43 am

    http://users.ncrvnet.nl/mstol/index.htm

    An example:

    http://www.accelrys.com/about/corp_guidelines/#print

  14. Mark Boulton said on: September 16th, 2005 at 4:13 pm

    Thanks all. These are all pretty good although they con­firm what I pretty much expec­ted — they’re all pretty for­mu­laic. Am I just being a bit silly when I think they could be done a lot better. 

    Has any­one actu­ally had to fol­low these type of guidelines before? 

    From the guidelines I’ve fol­lowed, which were all kind of like the major­ity of these, I’ve found that they are far too gen­eric and there­fore under­mine the brand.

  15. Christophe Stoll said on: September 16th, 2005 at 4:25 pm

    Have you heard about the “MTV Inter­na­tional Styleguide” that Hi-Res! did? It’s fea­tured in “Latest Work” on their web­site. They call it “a styleguide for people who don’t like styleguides”. Would be inter­est­ing to know if and how this is being used.

  16. Olly said on: September 16th, 2005 at 4:55 pm

    Cidoc has loads of them tidied away in it’s archives IIRC.

  17. jake said on: September 17th, 2005 at 10:32 pm

    the yale style guide linked up above is pretty nice although a bit outdated.

  18. Graham Sanders said on: September 18th, 2005 at 11:00 am

    As part of my job I daily have to fol­low brand design guidelines set by col­leagues and other design com­pan­ies and find that when they are designed well they help to keep the integ­rity of the brand and that they actu­ally help rather than hinder jobs. 

    The only time I find a brand is ‘inder­mined’ is when the guidelines have been poorly thought out and are mere logo­type usage guidelines. It alkso helps if the cli­ent has someone who polices the brand.

    As you say Mark quite well a brand is far more than a logo­type and the prob­lem arises when people mis­take a set of logo­type guidleines for brand guidelines. Brand design guideline should cover everything asso­ci­ated with a brand, logo­type, phoo­graphy, grid, fonts, col­ours, lit­er­at­ure, sig­nage, advert­ising, pack­aging, mes­sages, digital media etc etc 

    Logo­type guidelines

    http://www.surestart.gov.uk/brand/default.htm

    Brand design guidelines

    http://www.metadesign.de/html/en/1042.html

    The thing I find is that cli­ents don’t under­tsand the neces­sity for a true set of guidelines and thus as design­ers we should edu­cate them more on the import­ance of this.

  19. Steve Williams said on: September 22nd, 2005 at 11:15 am

    Very inter­est­ing post, and great com­ment links, thanks! 

    I was won­der­ing, how do you deal with typo­graphy within brand­ing when the web has so few (if any) guar­an­teed avail­able fonts?

  20. Christophe Stoll said on: September 22nd, 2005 at 11:19 am

    I would even­tu­ally integ­rate this or that thought in my early plan­ning of a website :-)

  21. Steve Williams said on: September 23rd, 2005 at 6:07 pm

    Thanks Chris­tophe, I’m aware of both tech­niques and have used DTR. But I don’t recall see­ing either applied very often — maybe I’m look­ing at the wrong websites?

  22. Christophe Stoll said on: September 23rd, 2005 at 6:12 pm

    I haven’t seen too much neither. I guess we’re both look­ing at the wrong web­sites. Feels good not to be alone.

  23. Nestor Rojas said on: September 24th, 2005 at 3:43 am

    I just think you must check Edin­burgh Brand Iden­tity, It?s one of the best Brand Iden­tit­ies sites I?ve ever seen. A com­plete guide on brand­ing guidelines.

  24. Mark Boulton said on: September 24th, 2005 at 11:46 am

    Nestor — Yeah that’s pretty good, although it’s quite gen­eric. More often brand and iden­tity guidelines are being used by the design agen­cies as another oppor­tun­ity to pro­duce another nice look­ing design, but that isn’t the point! 

    I won­der how many agen­cies have actu­ally researched the useage of brand and iden­tity guidelines and then pro­duced them based on that research. My guess is, prob­ably not a lot.

  25. Jens Wedin said on: September 27th, 2005 at 12:34 pm

    I have also col­lec­tion a few styleguides on my web­sites. You can find them here 

    <a title=“http://jedisthlm.com/2005/09/27/styleguide-resources/” href=“http://jedisthlm.com/2005/09/27/styleguide-resources/”>Styleguide resources</a>

  26. Jens Wedin said on: September 27th, 2005 at 12:41 pm

    Sorry, my post above messed up when I pos­ted it.

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