Journal

I’m back!

  • Posted on: February 02, 2005
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Well, it took three days but markboulton.co.uk is back and working. Phew. I just hate the uncertainty of changing hosting providers. So much hassle for such a little thing. I’m currently changing a domain for a client of mine over to Dreamhost from BT. What a saga that is turning out to be.

Firstly everytime I speak to BT I get a different answer and speak to a different person. Secondly the DNS team, who I need to talk to, aren’t a “customer facing” department, so I have to talk to someone who clearly hasn’t got a clue what i’m talking about.

All I want to do is transfer a .com domain. That’s it. You’d think it was something they’d do everyday. The last time estimate I got from BT for changing the domain was 30 days! 30 days! I then lost my rag with the bloke on the phone. True, it’s not his fault blah, blah, blah but this shouldn’t be this painful.

Anyway, once again the ball is in their court as I’ve requested they unlock the domain so Dreamhost can pick it up. Why have I got a nagging feeling that this may prove difficult for them…

Comments

When I switched hosts back a couple of months ago, it was an extremely painless experience.  My new host (A Small Orange) took care of pretty much everything for me.  All I had to do was change my DNS info with my registrar.  ASO duped all of my data to their servers along with all of my cPanel settings as well.  Everything transferred without a hitch.  The only issue was my impatience in waiting for the DNS to refresh.

Jeff Smith's Gravatar

Jeff Smith
Wed 2nd Feb 2005
at 3:48 pm

Glad to see you back Mark, was having withdrawl symptoms :)

Graham Sanders's Gravatar

Graham Sanders
Wed 2nd Feb 2005
at 4:43 pm

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A picture of Mark BoultonI'm a graphic designer from near Cardiff in the UK. I've been a designer for over ten years now and primarily work on the web. I'm still partial to a bit of print every now and then though. I used to work for Agency.com in London as an Art Director before working as a Senior Designer for the BBC in sunny Cardiff. This was all before I took leave of my senses and formed my own design consultancy, Mark Boulton Design Ltd.

I've got a thing about grids and typography and occasionally ramble on about them to anyone who will listen.

If you're after simple, clean and effective web design; let me know.