Journal
I’ve only gone and done it
1.8GHz 17-inch iMac
Superdrive
1GB Ram
After justifying it to myself, wife, friends and colleagues, i’ve ordered a new iMac.
---
Update 2 - 7th oct, 10.10am: Apparently one has been allocated from stock for me and it should be in next Tuesday. Thing is, as always, it’s down to me to badger the shop to give me an indication of progress, not the other way round. I still think they’re not quite telling the truth though.
Update - 7th oct, 9.15am: And so it begins. After ordering the iMac yesterday I was assured the items would now be on order and shipped if they were in stock (which they were). After ringing to pay this morning, they are now saying “let’s get it in the shop first, and we’ll take it from there”. I asked how long that would take, the bloke said it could be three weeks! Now, this is where it begins going wrong.
A word of advice for anybody who has customers - Don’t lie to secure a sale then fail to deliver, it sucks.
---
During lunchtime I thought i’d pop up to the local Apple Centre in Cardiff to see what the new iMac looked like. I have to say they are nice. Very nice.
After hearing about Apple’s shipping difficulties in the UK I was resigned to them not being available for weeks and weeks. However, the conversation with the salesmen went something like this…
“Hi, can I help at all?” said the saleman (who’s name was Dave)
“Hello, i’m interested in having a look at these” I said, pointing at the new iMacs on display
“Ah, aren’t they great?”
“Yep, very nice. Shame Apple can’t build them fast enough. what’s the wait on these now, two months?” I said, resigned to a long, long wait.
“No, not at all, we have, or rather had, 40 in stock. Let me ring head office...”
Dave returns
“We have two 17 inch 1.8 gig models left. If you were to order one now, you could have it here by Tuesday”
“I’ll take one”
That was it. So, i overheard the conversation with head office and they did in fact have two left. He processed the order and kept saying I should have it here by Tuesday next week. Thing is, I don’t know if I believe him. Having been let down by deliveries and ordering so, so many times now, i’m resigned to it all screwing up and taking weeks and weeks.
We’ll see.
Most recent entries
- Why have a chair when you could have a Sumo
- Design By Community
- Drupal.org
- Don’t screw with conventions
- Design isn’t about tools
- Where’s the D in D&AD?
- Coolspotters: Where people and products meet
- Alys Rose Boulton
- abcdefghijklmnopqrstuvwxyz
- From Poly to Pole
Categories
Search
Journal feeds
Books
Stuff I like
Powered by Expression Engine
I'm a graphic designer from near Cardiff in the UK. I've been a designer for over ten years now and primarily work on the web. I'm still partial to a bit of print every now and then though. I used to work for Agency.com in London as an Art Director before working as a Senior Designer for the BBC in sunny Cardiff. This was all before I took leave of my senses and formed my own design consultancy, Mark Boulton Design Ltd.
I've got a thing about grids and typography and occasionally ramble on about them to anyone who will listen.
Mark Boulton Design
If you're after simple, clean and effective web design; let me know.
Comments
Very jealous. We’re looking at getting one too, should really wait a couple of months till we can afford it but my old warhorse G3 PB is wheezing its last stuttering breaths.
Might have to steal Dani’s credit card. ;)
phil
Wed 6th Oct 2004
at 6:07 am
Blimey, that was quick!
Yeah, my G3 has just about had it. I don’t really use it much anymore because the PC is so much faster and i’ll be damned if i’m going to switch to a PC ;-)
I don’t know if you’ve seen them in the flesh yet, but they are very, very nice. In an ipod kind of way. White, smooth and so well designed it makes me want give up being a designer because I will never, ever design anything as well as that. Ever.
Mark
Wed 6th Oct 2004
at 6:23 am
Well done Mark, my friend Anne just bought a 20 inch G5 Imac from the Apple Centre off Gabalfa interchange last week and to say I’m jealous is an understatement.
Admitably I was a bit put off as I read your earlier article about it looking top heavy but on seeing it man to machine my heart did flutter, unfortunately my wallet didn’t hold the same emotions but hopefully next year one may be winging its way to my home ... you’ll have to do an indepth article on it now for me to weigh up the pro’s and cons ...
BTW if you get a chance check out a Parasan creation found at: http://www.townhouseclub.co.uk
Graham Sanders
Wed 6th Oct 2004
at 1:43 pm
And already the bad customer service starts… See post update.
Mark
Thu 7th Oct 2004
at 12:41 am
Graham, yeah the 20 inch macs look great although maybe a little bulbous - I couldn’t quite work it out in the shop. The bad thing was they were displaying them next to the new cinema screens, which are simply fantastic, this made the imac 20inch look a bit clunky.
After seeing them in the flesh I changed my mind completely. The only couple of snags I see with them are the:
1. The stand looks a bit wobbly
2. I’m not sure the side mounted dvd slot is a good thing, yes it’s tidy, but I think you may need crane your head round to look at the slot to load a cd.
That’s it really.
I’ve decided on documenting the whole process, from yesterday to transferring the files from my old mac. Should make interesting reading!
Mark
Thu 7th Oct 2004
at 1:20 am