The personal disquiet of

Mark Boulton

November 6th, 2006

Moving over to a new Grid Server

Well, it had to hap­pen sooner or later. In the past two years, I’ve been reas­on­able happy with Dream­host, but now, as a busi­ness, I need a host­ing pack­age which is a little more robust and scal­able. I also want good sup­port. This is where Dream­host is, to be hon­est, totally crap for a UK busi­ness. There­fore, yes­ter­day, I opted to move all my domains over to the new Grid Server pack­age at Media Temple.

Why do that?

Well, like I said, the sup­port at Dream­host is pretty sub-standard for busi­ness host­ing in the UK. If there’s a big prob­lem, I’d like to pick up the phone and speak to someone about it. Also, scalab­il­ity. After being Dugg a couple of times this past few months, I’ve really noticed a few prob­lems with speed at DH (not to men­tion two days of down time as a res­ult of my domain hav­ing too much throttling). 

Things may be a little screwy for a while

I’m now under­tak­ing the grim task of mov­ing everything: email, data­bases, files etc. etc. before I change the DNS. I’m doing it one domain at a time, but markboulton.co.uk will be the first. So, things may be a little weird for a while until I get things up and run­ning, but there again, they might be just fine if all goes to plan.

30 Responses to “Moving over to a new Grid Server”

  1. Kurt Trew said on: November 6th, 2006 at 1:49 pm

    I’ve never seen/heard of Media Temple, but it’s a pretty good price for such a good pack­age, eh? Good luck with the move and hope you enjoy your new home!

  2. Phil said on: November 6th, 2006 at 1:49 pm

    Let us know how you find MT, Mark! Saw the Grid Server a few weeks ago, and it sounds superb for $20 per month. Can I ask how you, and oth­ers, feel about host­ing on US serv­ers? Am I right in think­ing Google will place your site in the rel­ev­ant coun­try search res­ults based on the server loc­a­tion (ie I have a site hos­ted in the UK, Google will tag it as a UK site)?

  3. Myles Eftos said on: November 6th, 2006 at 2:21 pm

    Hi Mark,

    I just made the move to MT for a Rails app I’ve built — seems pretty good, although the $20 plan can really only run one Rails app at a time. 

    The traffic and disk space alloc­a­tion is pretty great though :) 

    Myles

  4. George said on: November 6th, 2006 at 2:34 pm

    I’ve been on a (dv) plan since Janu­ary with MT. I’m UK based and they have been great. Email sup­port is great and the ser­vice has been very sat­is­fact­ory. They have their repu­ta­tion for a reason.

  5. Rogier said on: November 6th, 2006 at 2:56 pm

    I heard many pos­it­ive com­ments about the new grid server of MT, good choice! Although it’s not guar­an­teed that your site won’t go off­line when you’re being dugg: http://www.digg.com/hardware/Digg_Proof_Shared_Hosting_From_Media_Temple_Let_s_Find_Out

  6. Gerard @ Interweb World said on: November 6th, 2006 at 3:06 pm

    Mark: I’m doing exactly the same thing, I’m about mid-way through the pro­cess right now. Dream­hosts per­form­ance of late has been embar­rass­ing, and I’ve had com­plaints that my sites have been slow or unavail­able for too long now. 

    Slightly sad to be leav­ing Dream­host, but the level of atten­tion from Media Temple so far more than makes up for it!

  7. Nate K said on: November 6th, 2006 at 3:17 pm

    I have been on my cur­rent host for a while now. Part of the reason I haven’t updated the look/feel is because of the offer­ings of my cur­rent host. I want the abil­ity to use PHP5 instead of 4, and also want the abil­ity to develop Rails apps. Those two things alone have brought me to the point of switch­ing to MT. I will be switch­ing mine in the next month or so, and then begin build­ing my site to be what I want it to be (instead of a default wordpress…ha). 

    Through research, and talk­ing with oth­ers who are using MT, I have found it to be the best and most afford­able option. 

    Let us know how you like it! :)

  8. Dio said on: November 6th, 2006 at 4:25 pm

    I recently got my money refun­ded from Dream­host (which will have killed your refer­ral fee sorry) as I was really hacked off with ‘em. I sat in a web­mas­ters chat chan­nel one night, and lots of people were com­plain­ing about their sites being down. 

    This happened a few times, and we were all on Dream­host. I moved out — first time I’ve ever got a refund on host­ing. just as well it was 97 days refund period! 

    As for the host­ing thing. If you host a co.uk in the US, you’ll show up in the UK only search at Google. If you host a .com in the US, you won’t even if the con­tent is UK spe­cific. If you phys­ic­ally host the .com in the UK (if you fancy pay­ing through the nose) then it will show up in the UK only searches.

  9. Ryan said on: November 6th, 2006 at 4:25 pm

    I am plan­ning on doing the same thing. I really liked dream­host, but this sum­mer was a roller­coaster ride that I don’t want to take again… 

    Plus, I have used MT for over a year now (for some of my per­sonal domains) and I have never had a prob­lem with them — their cus­tomer ser­vice is the best in the biz.

  10. Colly said on: November 6th, 2006 at 5:03 pm

    Noth­ing wrong with MT — been host­ing with them (albeit on a DV PHP server) for four years. You can pick up the phone any time and speak to an Amer­ican — it is like talk­ing to the Inter­net itself! 

    Email sup­port can be a little slow, but at least the out­comes are good.

  11. brad said on: November 6th, 2006 at 5:29 pm

    So what do they mean by a tera­byte of “short path band­width?” That’s the only thing that makes me a bit leery; other host­ing ser­vices talk about band­width but MT talk about “short path band­width” limits.

    This does look like a fant­astic deal, espe­cially con­sid­er­ing that I’m pay­ing $20/month for only 100 mega­bytes of disk space, although that does come with 15 gigs/month of band­width. I was con­sid­er­ing switch­ing to TextDrive since that will be bundled with the new Joy­ent Core and I already use Strong­Space, but they only offer 5 gigs/month band­width for their base pack­age ($15/month) and that’s pretty paltry. But before I switch to MT I want to see if there’s some hid­den catch in this “short path band­width” business.

  12. reese said on: November 6th, 2006 at 5:49 pm

    I’m think­ing of mov­ing to MT, too. The only thing that turns me off a bit is mov­ing about 8 domains (some of them cli­ents) over there. I don’t know if people will be alto­gether happy at being down for up to two days for pro­pog­a­tion, and I don’t know if I’m up to switch­ing all their info to be ip-based tem­por­ar­ily to pre­vent it ;) 

    I’ve heard very good things about media temple, though, and that grid plan looks excel­lent. I think I’d sleep bet­ter at night with it.

  13. Richard said on: November 6th, 2006 at 6:18 pm

    Phil: I’ve hos­ted with Media Temple for ages now, and them being in the US in no way gets infront of reciev­ing top notch ser­vice. Dio men­tioned the Google thing earlier. 

    But the top thing that impresses me the host is just how shiny everything is (if you know what I mean) — the cp inter­faces are nice to work with, and they respond to sup­port requests online in about 30 minutes usu­ally (unless it’s urgent). 

    I’d definately recom­mend (mt).

  14. David Horn said on: November 6th, 2006 at 6:40 pm

    Have been very happy with MT for the past 18 months — I’ve migrated 3 sites over to the grid so far … how­ever, and unfor­tu­nately, on my per­sonal (busi­ness) site I’m migrat­ing right now and it’s been down for almost 12 hours and not a word out of sup­port.  Other than today’s per­sonal melt­down, they’ve been excel­lent for 18 months though.

  15. Scott said on: November 6th, 2006 at 11:17 pm

    Brad — My best guess about “Short Path Band­width” is that they mean it doesn’t route through a lot of net­work equip­ment before it gets out to the inter­net at large.  I’m not sure on this (at all) but I’m guess­ing they’re men­tion­ing it as a bene­fit, rather than a catch.  Per­haps they felt the need to qual­ify because of their clustered architecture.

  16. Laurie H. said on: November 7th, 2006 at 12:02 am

    Good luck with the move.  If it doesn’t work out for you, I’d recom­mend Argos Net­works(http://www.argosweb.net).  In my day job I man­age 7 Web sites, one of which is pretty good size.  I’ve used Argos Net­works for more than 7 year, and have been very happy with the ser­vice and tech­nical expert­ise. I usu­ally get some kind of reply within 30 minutes of a trouble-shooting call.  You can’t beat that for service.

  17. Sherry said on: November 7th, 2006 at 12:43 am

    Nice site!

    My homepage | Please visit

  18. Chuck Cheeze said on: November 7th, 2006 at 6:45 am

    David Horn– Just pick up the phone and call them– they will have your trans­fer done in a mat­ter of minutes.  I’ve had 2 sites with MT (after leav­ing DH fromt he insanely bad down­time in the sum­mer) for about 4 months and both moved flaw­lessly to the grid about 2 weeks ago. 

    The phone sup­port is nor­mally top notch– never on hold more than a couple of minutes.  Usu­ally they can fix what ails you right away.  Some­times I feel that they are a bit non­chal­ant about some things that they don’t see an explan­a­tion for.  The only catch I have seen is about 5 times I have had small issues like a weird spam mes­sage keep­ing mes­sages from down­load­ing over POP– and I call them to ask if they can find a prob­lem in the queue or some­thing, and they say everything looks fine, and not 2 minutes later things start flow­ing– almost like they see some­thing they can do and do it while I’m on the phone, then say everything is work­ing fine, and i see it start work­ing almost imme­di­ately.  I know it sounds weird but its been like 5 times so i am a little sus­pi­cious.  But the fact is they are respons­ive and their host­ing just works.

  19. Flat said on: November 7th, 2006 at 10:39 am

    Its a good call. 

    Its amaz­ing how much db space you need for websites.. 

    you can mir­ror the site in a cache so that an access isn’t via your db.. 

    digg has an art­icle about being dugg.

  20. 3stripe said on: November 7th, 2006 at 11:51 am

    Inter­st­ing, I’ve been pon­der­ing the exact same move myself… Dream­host is a wee bit ropey at the moment for my liking!

  21. Steve Williams said on: November 7th, 2006 at 7:49 pm

    Here’s look­ing for­ward to a more reli­able, faster load­ing Mark Boulton Experience :)

  22. Kyle Talbott said on: November 8th, 2006 at 2:08 am

    (mt) has been my host for over 5 years. My migra­tion to the grid took 1 day, but I was already on there servers. 

    They have the best cus­tomer ser­vice. Friendly, informed and help­ful. I’ve only had 1 prob­lem once and when I brought it to their atten­tion they were promptly gra­cious, and addressed the issue. 

    Long live (mt) and their great service.

  23. David Hughes said on: November 8th, 2006 at 4:55 pm

    I’m also think­ing of mov­ing to the Grid Plan from 1and1 who frankly suck! 

    I’m also think­ing of mov­ing to Expres­sion Engine from Tex­t­pat­tern — any­body know if this will work OK with the Grid?  I assume yes but it’s not on the list of sup­por­ted apps. 

    Many thanks

  24. Mark said on: November 9th, 2006 at 2:00 am

    I made the moveback to (mt) and have been 100% pleased.

  25. EEUser said on: November 9th, 2006 at 1:30 pm

    MT sup­port has stated, in one of the many threads around, that they have been using/testing EE on the (gs). It works, and why shouldn’t it? If you like EE, have a look at Code­Igniter, too.

  26. Pete Callaway said on: November 9th, 2006 at 1:53 pm

    +1 strug­gling Dream­host sub­scriber now con­sid­er­ing MT 

    BTW, you may want to update the side­panel from “Host­ing from Dreamhost” ;) 

    Cheers,

    Pete

  27. budparr said on: November 12th, 2006 at 1:26 am

    As an EE user I’ll be inter­ested to know how your exper­i­ence goes there. I have a bunch of installs — on the shared server, grid server and ded­ic­ated vir­tual — and each one needed a dif­fer­ent tweak here or there to get going — I’m hop­ing the grid setup, which runs php as a cgi pro­cess, as more consistent.

  28. Mark Boulton said on: November 14th, 2006 at 10:30 am

    Well, everything is up and run­ning well on the new serv­ers now. EE is behav­ing well — no prob­lems at all with the migra­tion. DNS was a bit shabby though and took a good couple of days to sort itself out.

  29. Geof Harries said on: November 16th, 2006 at 1:42 am

    I set up an old school SS account at MT in late winter and switched to the new Grid Server (GS) plan about a month ago, when it became available. 

    Sadly, the GS ser­vice has been highly lackluster thus far. 

    I’ve exper­i­enced reg­u­lar email out­ages and numer­ous data­base con­nec­tion fail­ures — once a week or more — stuff that never, ever occurred with SS. 

    I real­ize how tough the host­ing busi­ness is; I used to own a com­pany that ran such a ser­vice. But while MT sup­port is superb, I cur­rently feel like a guinea pig for the Grid. 

    The last thing I want to do is switch all of my domains back over to another host, but if this pat­tern con­tin­ues, I may be forced to. 

    Sigh.

  30. Foofy said on: November 20th, 2006 at 7:17 am

    I switched just hours ago and I’m already hav­ing prob­lems.  Everything seems a bit slug­gish, even com­pared to the crappy over-sold host­ing I was switch­ing from.  It takes quite a bit of time just to see the res­ults of the ls com­mand, and MySQL quer­ies also take sev­eral times longer than I expect from even low-end hosts.  

    Gonna keep it for a few days, see if the prob­lems go away.  And don’t even get me star­ted on how slow (both in terms of load time and usab­il­ity) the con­trol panel is. 

    There’ll never be an end to my host­ing woes!  :(

  • Me

    Hello. My name is Mark Boulton. I’m a designer, an author, a speaker and I run a small design agency where we work with lovely cli­ents and pub­lish books as we go. This is my blog.

  • More of me

  • Publications

    Design­ing for the Web
    Start­ing from £19 + VAT for a PDF Down­load. £29 for a full col­our paperback.
  • Where I work

    Mark Boulton Design
    A small design stu­dio doing good things for nice clients.
    Five Simple Steps
    Pub­lish­ing easy to read design books.
  • See me speak

    @Media 2010
    June 8th — 11th, Lon­don, UK.
    Drupal­Con 2010
    August 23th — 27th, Copen­ha­gen, Denmark.
    dCon­struct 2010: Design 1010 workshop
    Septem­ber 1st, Brighton, UK.
    Web­d­a­gene
    Septem­ber 29th — Octo­ber 1st, Oslo, Norway
    Web Developers Conference
    Octo­ber 27th, Bris­tol, UK.
    New Adven­tures in Web Design
    Janu­ary 20th 2011, Not­ting­ham, UK.
  • Copyright © 1999–2010 Mark Boulton. Made with an Apple Mac in Wales. Running on WordPress and VPS.net.