The personal disquiet of

Mark Boulton

June 25th, 2006

Refurb 20” Intel iMac? Or should I just sit on my hands?

{title}Right, here’s the thing. I bought my G5 iMac nearly two years ago now and I’ve been over­all very happy with it, but lately there’s one thing which has been really begin­ning to bother me. The damn fan. It’s a revi­sion A iMac (the one’s with the dodgy fans), so it’s a well doc­u­mented prob­lem which can’t be fixed. The prob­lem is, it’s been get­ting much worse over this past year—it’s scream­ing loud right now—and to be hon­est, it’s get­ting to point when it’s even aud­ible over music at full volume. 

Well, I’ve gone and done it. Ordered my new 20″ Intel iMac yes­ter­day. After the heat of last week, coupled with the fact I needed to do quite a lot of intens­ive pro­cessor work on the machine, the fan noise was pretty much unbear­able. Called Apple, they said it was ‘within accep­ted lim­its’. I guess if you’re only surf­ing the web and read­ing email, this might be the case. The new machine should be here on Wed­nes­day. Can’t wait.

So, I’ve been giv­ing the idea of upgrad­ing to an Intel machine. Cur­rently, there some avail­able in the Apple Refurb Store for about ?900 (a sav­ing of 26%). I’d of course have to chuck some extra RAM in there though. I’d prob­ably get about ?500 for this machine on eBay, which makes a ?400 out­lay for a brand new machine, with a whisper-quiet fan, very tempting. 

The only thing which is cur­rently stop­ping me is the Adobe Apps thing. Adobe will be releas­ing them in about a years time, which in itself isn’t too much of a prob­lem I guess. I’d rather put up with a slightly slower Pho­toshop than a loud fan every day, all day. There are also the added bene­fits of a machine that could dual boot in XP for test­ing pur­poses (and also for Emma’s work). I’ve got a couple of ques­tions though: 

The fan is just too much though. It’s like hav­ing someone sat next to you blow-drying their hair all day long.

30 Responses to “Refurb 20” Intel iMac? Or should I just sit on my hands?”

  1. garrett said on: June 25th, 2006 at 12:19 pm

    The refurb stores great mark, more or less no dif­fer­ent to the main store. The only thing that dis­ap­poin­ted me was the brown box my power­book was delivered in, no fam­ous apple flare on the pack­aging :(. I don’t think all the products are covered by the same war­ranty how­ever, so I’d check the terms on the item you’re buying. 

    Hope this helps.

  2. Steve Williams said on: June 25th, 2006 at 1:49 pm

    I would splash out on the intel iMac, since that Par­al­lel Desktops ‘XP in a win­dow’ looks really use­ful and even bet­ter than dual booting. 

    Also, the intel macs are sup­posed to be a lot faster, so wouldn’t that make up for some of the speed lost to the Rosetta inter­preter — may work out around the same speed as you’re get­ting now? 

    We have a 2ghz, 1gb mac­book pro you’re wel­come to try your soft­ware on if that helps you decide?

  3. karmatosed said on: June 25th, 2006 at 2:13 pm

    We had a bad exper­i­ence with a refurb mac, but that wasn’t from apple it was from can­com. So don’t know if the apple store is reli­able or not. I am still happy with my power­book 17” but I am think­ing myself of the end of year look­ing at a mac­book pro for port­ab­il­ity — mov­ing a 17” around is not the easi­est option. My hus­band has a last gen g5 imac before the isight integ­ra­tion — about 3 ver­sions ago now think with intel. That is quiet as a mouse and definetly a grand machine. It knocks the stuff­ing out of my zooped up 17” powerbook.

  4. Rick Russie said on: June 25th, 2006 at 2:22 pm

    The thing I would think about is this: Does the refurb store resell the com­puters that cus­tom­ers have returned because of prob­lems with the com­puter? If not then go for it!

  5. Jeff Smith said on: June 25th, 2006 at 4:55 pm

    Don’t let the speed of Adobe apps run­ning under Rosetta worry you.  I’ve been using a 20” Intel iMac since the begin­ning of March and I have not run into any speed bot­tle­necks at all.  Both apps take a moment or two to load up, but once they’re loaded, per­form­ance is great.

  6. Jeff Croft said on: June 25th, 2006 at 5:03 pm

    Jeff Smith kind of beat me to it. If it’s the Adobe app speed that is hold­ing up, don’t wait any longer. I also have been using a 20” Intel iMac since the moment they came out, and the Adobe apps all work great. I have no com­plaints about the speed. I’m not exactly sure how they would com­pare to an iMac G5, but they’re def­in­itely faster than my old Power­book G4, even under Rosetta.

    I’m look­ing for­ward to Uni­ver­sal Adobe apps, because I’m sure they’ll scream on this thing, but in the mean­time, Rosetta works more than well enough.

  7. Pete Callaway said on: June 25th, 2006 at 5:09 pm

    Just to echo what the Jeffs have said — I’ve never regreted get­ting my 20” Intel iMac either (although I was upgrad­ing from a lowly Mac Mini). Also, Par­al­lels is fant­astic (and still cheap for a while too). 

    What will you be doing with your “old” G5? If you’re keep­ing it, you could always do any mam­moth Pho­toshop work you need to do on that until the Uni­veral apps are released — not that I think you’ll need to.

  8. Mark Boulton said on: June 25th, 2006 at 8:23 pm

    This all sounds really prom­ising — both in terms of Rosetta per­form­ance and the Refurb store. 

    Pete: I’ll prob­ably be selling it on eBay. The fan is just doing my head in. It’s ok in winter, when the ambi­ent tem­per­at­ure is that bit lower, but now, in 27 degree heat, it’s cranked up to full pelt and I’m only using Safari!

  9. MIND Justin said on: June 25th, 2006 at 9:38 pm

    you could get your­self a set of har­man kar­don sound­sticks for about ?130 and blast your ears with sweet music. That will save you quite a few pounds and you will not hear the fan anymore. 

    Or Shure earphones they are prob­ably bet­ter for this situation ;)

  10. Julian Bennett Holmes said on: June 26th, 2006 at 3:36 am

    I’m guess­ing that Pho­toshop on the new machine would be at least as fast as it was on the Rev A iMac. I’ve got a (non-refurb) 20” intel iMac, and it’s really good. The fan is pretty much silent. 

    The built-in speak­ers are my biggest com­plaint, but buy a $50 external speaker pair and you should be fine. 

    I had an older iMac that was refur­bished, and I never had a prob­lem with it.

  11. michael said on: June 26th, 2006 at 6:00 am

    I bought a refurb G3 from Apple. That was six years ago and I haven’t bought a refurb since.. It went back to the shop twice before they finally replaced the motherboard.

    Chances are you’ll be fine, but there is a reason the machine went back to Apple in the first place. 

    I just got a new Mac­book and find no prob­lems with it run­ning Adobe. Unless you are doing hi-end print work it should be fine. Even then you shouldn’t notice that much dif­fer­ence between a new iMac a two year old one. 

    If you need to save some money con­sider get­ting a 17in model and adding a second mon­itor. The new Intel Macs run dual mon­it­ors nat­ively. Works great with my Macbook.

  12. Graham Sanders said on: June 26th, 2006 at 10:25 am

    Hi Mark,

    I’ve learnt the hard way that first gen­er­a­tion machines of any nature aren’t to be trus­ted mate.

    If I was you I’d carry on using your iMac (you may have to invest in some ear plugs) and wait until Apple bring out the second or even third gen­er­a­tion of Intel iMac. By then all the bugs that on the sur­face aren’t appear­ing will have been remedied by the guinea pigs using them at the moment. 

    As for a refurb that could be a good idea as a stop gap but another altern­at­ive is to ring the nice people at Jig­saw and enquire about a model that’s been used for present­a­tion purposes: 

    http://www.jigsaw24.com

    0870 730 6868 

    By the way I would NEVER recom­mend buy­ing any­thing from Apple dir­ectly online as I had a night­mare with not only Appe Call Centre idi­ots in Ire­land who disptach them for the UK but also the use­less TNT cour­i­ers in Llantris­ant. It took over 2 months for me to receive my iMac and it turned out they had lost it twice in dis­patch grrrrrr?

  13. Reuben Whitehouse said on: June 26th, 2006 at 1:22 pm

    Nah, blow all your recently hard-earned on a brand new Mac­Book Pro like I just did — sweet!

  14. Andy Henson said on: June 26th, 2006 at 1:50 pm

    I bought a Power­Mac G5 from the UK refurb store and I can’t com­plain at all.  If I didn’t know I’d bought it from the refurb store you wouldn’t know.  I’ve had zero prob­lems with it and it arrived in it’s “proper” G5 pack­aging.  If I recall, the war­ranty was slightly dif­fer­ent from the nor­mal store but you could still pur­chase an Apple­Care war­ranty for it anyway.

  15. Gabs said on: June 26th, 2006 at 3:19 pm

    Have you looked into applejack? 

    http://www.versiontracker.com/dyn/moreinfo/macosx/19596

  16. Mark Boulton said on: June 26th, 2006 at 3:29 pm

    Gra­ham: That’s a very good point. Maybe I should learn from this ‘Revi­sion A’ prob­lem I have, rather than poten­tially jump­ing into another. 

    Gabs: Yeah, I use Apple­Jack, and it’s gen­er­ally really good, but the fan prob­lem is a well doc­u­mented hard­ware issue with the fans used on the revi­sion A machines, not a soft­ware prob­lem. The pro­cessor fan runs slightly faster and causes a vibra­tion. Not much can be done about it. Apple of course acknow­ledge it — in that they changed the fan con­fig­ur­a­tion on sub­sequent mod­els. How­ever, they won’t do a thing about the exist­ing ones.

  17. Pete Callaway said on: June 26th, 2006 at 3:51 pm

    It’s hard to res­ist ‘Rev A’ things when they’re so appealing ;)

  18. Martin Neczypor said on: June 26th, 2006 at 6:31 pm

    Hi there,

    I’m not sure if this neces­sar­ily applies to you (or your needs), but if the speed is an issue, wouldn’t it be pos­sible to just install boot­camp with a lim­ited par­ti­tion size and then run a Win­dows ver­sion of Pho­toshop which would elim­in­ate the need for Rosetta and the speed decrease?  I haven’t heard of any­one doing this, but it seems logical.

  19. The Wife said on: June 26th, 2006 at 8:08 pm

    Gra­hame: I’m lik­ing the wait­ing advice. Any excuse to buy new Apple products and Mark has his card out before you can say ‘Granny Smith’. See you at the party ;0)

  20. Feaverish said on: June 26th, 2006 at 8:40 pm

    I bought a 20” Intel iMac a few months ago, and I couldn’t be hap­pier. It’s nearly silent, fast as can be, and runs the Cre­at­ive Suite just fine. Faster, in fact, than my G4 Power­Book. Gran­ted, I’m mostly using it for web design and four-megapixel digital photo edit­ing, but speed has never been a prob­lem. Make sure you get the full 2GB of RAM, though, as Pho­toshop will eat as much as you can throw at it.

    I bought a refur­bished eMac sev­eral years ago, and it did develop a prob­lem after a few months (a well-documented screen shake), but a trip to the Apple store fixed that, and I haven’t had any prob­lems since. I’d def­in­itely recom­mend Apple­Care, though.

  21. Dottie said on: June 27th, 2006 at 2:04 am

    I have pur­chased a new Intel Mac­Book Pro and I am very happy with the per­form­ance of the machine run­ning Adobe apps. I did receive some advice from a pro­gram­ming col­legue in choos­ing which ver­sion of Adobe to run. He sug­ges­ted that I use my older ver­sions (pre CS) until the Uni­ver­sal apps are avail­able. The pro­gram­ming choices made for CS and CS2 were because of the G5 chip­set. The older ver­sions are closer to run­ning nat­ively on an Intel pro­cessor. I have heard of oth­ers run­ning CS and CS2 with extra RAM and still hav­ing Rosetta slow things down a bit. I have not encountered the same prob­lems with only 512 RAM and the older versions.

  22. Caspian said on: June 27th, 2006 at 10:25 pm

    We plumped for the machine you’re think­ing of about 4 months ago and des­pite being very wor­ried it’s run­ning very well across the board. It’s faster than the pre­vi­ous iMac and some tasks actu­ally beats the G5.

    My not-very-scientific pre-purchase per­form­ance tests can be found here:

    http://www.macintouch.com/readerreports/imacintel/topic2074.html

    Last week my Mac­BookPro arrived and I’m lov­ing that too. Sure I’ll be over the moon when Adobe releases the new soft­ware and it runs even faster, but as we charge by the hour we win both ways :o)

  23. Stephen said on: June 28th, 2006 at 5:50 pm

    I have been think­ing, ser­i­ously think­ing, of mov­ing over to the intel iMac, I am at the moment using a AMD based PC, the only thing stop­ping me is the lack of finances.

  24. Kyle said on: June 28th, 2006 at 9:55 pm

    I had that whole stu­pidly loud fans thing back at the start of the year, and I got it fixed by Apple with little quibbles. 

    Insist­ing that the tech guy listened to the noise alone for a few seconds led to him con­firm­ing it did indeed sound like a hairdryer. When I informed him the phone was a foot and a half away from the com­puter he decided to call it in. 

    This was out­side of war­ranty too. 

    Might be worth a try, but if you’re after some­thing shiny and new regard­less, def­in­itely go for the refurb store. If you don’t mind not get­ting a proper box and the risk of a few scuff marks and an ‘endear­ing’ his­tory, the sav­ings are well worth it. 

    I’ve only ever heard good things about that little corner of the Apple store, although I tend to get my sav­ings via the NUS area. 

    ?200 off Mac­Books! Just for being a dirty student.

  25. Dave McFarland said on: June 29th, 2006 at 12:03 am

    The intel Macs are really great. I just bought a 17” mac book pro and I love it. It’s very fast, and I’m not hav­ing much prob­lem with Adobe apps in Rosetta, though I’m only using them for Web design and devel­op­ment not for manip­u­lat­ing 400MB files in Photoshop. 

    One other great bene­fit of the intel macs: you can run Win­dows on them. My Mac Book Pro is repla­cing both my G5 tower and my Pen­tium IV. I now have a com­pletely integ­rated mac/windows envir­on­ment. For Web design­ers it’s fant­astic! I’ve got OS X and WIn­dows XP Pro run­ning side by side for web design, devel­op­ment and test­ing. Here’s a video show­ing the two OSes run­ning together: http://www.sawmac.com/tutorials/ultimate/

  26. joe said on: July 3rd, 2006 at 4:05 pm

    Just adding my voice to those heart­ily recom­mend­ing the apple refurb store — I’ve had both an ibook and imac without any prob­lems what­so­ever. The only dif­fer­ence of note is that the ibook came in the util­it­arian plain brown card­board ver­sion of the stand­ard pack­aging, the imac came in the usual box which I under­stand is unusual. 

    Only heard good things about the intel macs from the bods at work with minis and mac­book pros…

  27. Damien said on: July 4th, 2006 at 5:13 am

    Sit tight for the WWDC next week — you’ll be gut­ted if you fork out some hard cash on some­thing that gets flattened by a new machine in two weeks like the rumoured newer, higher powered Power­book (sorry Mac­Book pro) or new Power­Mac (MacPro, whatever).  Hap­pens to me every time.  I’m wait­ing til’ next year to upgrade my G4 PB as I don’t want to run either Adobe or Mac­ro­media Stu­dio under emu­la­tion and I fig­ure by then the PB’s avail­able will be well developed with much faster pro­cessors than the cur­rent first crop and I srtongly sus­pect the same for iMac.

  28. Mark Bowen said on: July 5th, 2006 at 6:51 pm

    Hi Mark,

    Just to hop in on this and let you know that I just bought a 17” Mac­Book Pro not long ago. I got the dual 2.16GHZ machine with 2GB of RAM. The RAM was a free upgrade from the stand­ard 1GB as the machine was the 6th I had been given due to prob­lems with the screens on the other 5!!! 

    Apple said after the 3rd replace­ment that I just must have been unlucky although after 5 machines I don’t quite think that was true. 

    All Adobe pro­grams run like the wind on the Mac­Book. Never seen any­thing faster in fact. The only prob­lem I do have is that when using InDes­ign if I try and cre­ate a new A4 doc­u­mentat 21 * 29.7 it comes out at some­thing weird like 29.699696996969 or something!! 

    Not too sure why this is and no one has been able to offer any advice on this as of yet. 

    All that being said and done you can’t go wrong if you buy one of these machines as they are simply sublime!! 

    Best wishes, 

    Mark

  29. Jason said on: July 7th, 2006 at 6:52 pm

    I’ve got a 20” Intel iMac, and am very happy with it.  Pho­toshop CS2 runs just fine, with only the occa­sional (and very slight) lag.  And all of the other apps that I use on a reg­u­lar basis are faster than fast.  Of course, it doesn’t hurt that I upgraded the RAM to 2GB, and I would def­in­itely recom­mend upgrad­ing RAM just to off­set any poten­tial issues with Rosetta.

    All in all, it’s a fant­astic machine.

  30. Lee Parry said on: July 12th, 2006 at 1:58 am

    I’m in roughly the same boat. I’ve been eye­ing up the refurb store, but I think I’m gonna try and wait for WWDC, maybe even Mac­Expo Paris in September. 

    I’m very glad though to read the pos­it­ive com­ments about CS2 being faster than on a Power­Book G4, removes one hurdle for me, now it’s just the mat­ter of is it worth wait­ing for Core2 Duo/Merom or whatever it’s called.

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