The personal disquiet of

Mark Boulton

May 24th, 2006

When less is more

Less is more. We’ve all heard that say­ing a thou­sand times. What does it mean though? For me it’s the res­ult of a par­tic­u­lar way of working. 

In Octo­ber last year, Jason Fried of 37Signals gave a 10 minute talk at the Web 2.0 show about, well, ‘less­ness’. In an inter­est­ing talk, Jason described five things which you need less of (which you think you actu­ally need more of). A lot of what he said made abso­lute sense from a busi­ness per­spect­ive. I’d like to add to that some thoughts on what you need less of in graphic design.

The Spark

What triggered my thoughts on this, in addi­tion to the recent debate about graphic design on the web (and yesterday’s post on SvN regard­ing Don Norman’s thoughts), was Mal­colm Gladwell’s fant­astic book, Blink.

In the book, Glad­well describes how a doc­tor called Brendan Reilly developed an algorithm for mak­ing the dia­gnosis of heart attacks easier for doc­tors. The algorithm, based on months of stat­ist­ical research, was based on three factors which Reilly would pro­pose doc­tors use to dia­gnose chest pain. Reilly pro­posed that factors such as extens­ive patient his­tory shouldn’t play a part in dia­gnos­ing acute chest pain. Of course, the other doc­tors have a dif­fi­cult time accept­ing this as a way of working. 

The idea behind this con­clu­sion is about remov­ing dis­trac­tion. It’s not about mak­ing things simple, or redu­cing com­plex­ity, but increas­ing focus on the imme­di­ate problem. 

It really got me thinking. 

As I men­tioned, there’s been an ongo­ing dis­cus­sion about the effect­ive­ness of Google. I’m not going to dwell on this too long (as a lot of it has already been said), but I think the same concept applies here. Google works because of a lack of dis­trac­tion, not because it’s simple. A search engine like Google is com­plex, as it’s other ser­vices. Where Google suc­ceeds is by remov­ing obstacles in the user’s path. They want to search, they’re shown a search box and res­ults. No distractions.

The same can be applied in graphic design. 

Five things

So, fol­low­ing on from Jason’s idea of doing more with less, here’s my five things you can do more with less in graphic design. 

Less Noise

There’s too much visual noise. Whatever you’re design­ing, if it’s a magazine cover, the latest web app, or a orange juice label, how do you stand out in the crowd? How do you com­pete visu­ally? This is a tough job, as any designer will tell you, and the nat­ural reac­tion is to add more noise. More col­our, more type, more expens­ive pro­duc­tion and ulti­mately, more money.

I’m not really talk­ing about min­im­al­ism. More like restraint. When you feel this com­ing on—and I’m sure we all do—try and focus on the prob­lem and the visual steps you need to take to solve it. This usu­ally sorts me out and gets me on track again. 

Less Dis­trac­tion

This is as much about inter­ac­tion design as it is about graphic design. Is the solu­tion (the design), fit for pur­pose? Does it answer the brief? What could you remove that just isn’t needed? I ask myself these ques­tions, espe­cially the last one, a lot. What could the cli­ent do without? It’s always a nat­ural reac­tion to add. Com­plex­ity, visual noise, col­our etc. They all increase distraction. 

Fewer Typefaces

Erik Spieker­mann once said ‘You need as many typefaces as you need ties’. True, but not all on the same page/screen. It’s a great idea to increase your typeface vocab­u­lary — emmerse your­self in the vari­ous type foundries books (Lino­type has a great book avail­able). At some point though, find a few typefaces you really like (more often than not, this will hap­pen by acci­dent as you find your­self using them all the time), and really get to know them. Get to know the quirks of that par­tic­u­lar cut, such as the kern­ing and the fact that the ‘fi’ lig­at­ure doesn’t look quite right. Soon after, you’ll find your­self using less typefaces, but being very famil­iar with the ones you do use.

Fewer Trends

Trends are fash­ion­able. Some­times they are a solu­tion to a brief, but not always. Like bad fur­niture, they have their place, but the trick is know­ing where. 

The web has a fash­ion turn­around sim­ilar to the fash­ion industry I guess. It’s a fast paced envir­on­ment and industry lead­ers set the trends. But I guess, like fash­ion, this can be exhaust­ing for a designer (and a cli­ent). A clas­sic, time­less design is almost always a more suc­cess­ful solu­tion to one which has all the latest bells and whistles. 

Less look­ing in the future and more in the past

A lot of design­ers are well versed in graphic design his­tory. A lot aren’t. I guess it’s all about build­ing up a visual vocab­u­lary from past exper­i­ence. Thing is, if all your exper­i­ence of graphic design is from what’s around you now, you have much less to draw on in terms of inspir­a­tion. Read some books, visit exhib­i­tions, maybe even start a weird hobby like col­lect­ing old Pen­guin books! 

When less is more

Less is more isn’t always about min­im­al­ism. It isn’t always about sim­pli­city either. For me, less is more is about clar­ity—whether that’s a search engine, a teapot or a really great plate of food. Clar­ity is vital in graphic design and without it, well, it may as well just be art. But that’s a whole other blog post.

11 Responses to “When less is more”

  1. David Hyde said on: May 25th, 2006 at 12:13 pm

    Mark

    Well I’d cer­tainly agree with those sen­ti­ments — as indeed would any self-respecting designer. It’s a pity though that some­times the cli­ent get’s in the way of our bet­ter judg­ments — and every designer has that one cli­ent who just won’t listen to com­mon sense. To illus­trate, I’ve recently done a batch of 20 busi­ness cards as part of an organisation’s rebrand — and one card in par­tic­u­lar had to be reprin­ted because the per­son con­cerned wasn’t sat­is­fied and insisted instead upon hav­ing seven logos included on their’s. Seven logos on a busi­ness card — no argu­ments, no com­prom­ise. So some­times you’re just obliged to settle for an easy life and make the world just that little bit ugglier. 

    So top of my list of things to wish for is a LAW AGAINST LOGOS. 

    I’ve long thought that design­ers ought to adopt some of the busi­ness acu­men of farm­ers and pro­mote the concept of ‘set aside’. So, just as farm­ers get EU sub­sidies for not farm­ing their land, why don’t we col­lect­ively pro­mote the concept that design­ers ought to be paid for what we leave out, not what we put in? A sort of ‘penny for every font we don’t use’ policy.

    It would cer­tainly make the world a more beau­ti­ful place. And put is in the same earn­ings league as account­ants and law­yers to boot! 

    David

  2. Jason said on: May 25th, 2006 at 2:36 pm

    This is a bit off-topic, so I apo­lo­gize, but I was won­der­ing what recom­mend­a­tions you would have for a fledgling designer look­ing for a his­tory of design.  Are there books or sites that chron­icle the “clas­sic and time­less” that you are par­tic­u­larly enam­ored of? 

    Thanks!

  3. Mark Boulton said on: May 25th, 2006 at 2:47 pm

    David: Yes, some of these points are a litle uto­pian. We all know the pain of when a cli­ent thinks they’re the designer. I do like the idea of being paid for what we leave out, rather than what we put in. Maybe we could be even com­mis­sioned to pro­duce noth­ing, but get paid well to do it. 

    Jason: I wrote a while ago about my top five design books, in the com­ments you’ll see a whole list of other people’s favour­ites, many of which are about design in the past.

  4. brad said on: May 25th, 2006 at 10:16 pm

    “You need as many typefaces as you need ties.” Actu­ally that works pretty well for me…I just checked my closet and I own exactly four ties!

    Dunno if this is a recent glitch, but I’m not see­ing this post or any of your other recent ones on your site itself, just in RSS—when I look at the URL for this post I see it’s in a dir­ect­ory called /comments rather than the dir­ect­ory called /journal, which is prob­ably the explanation.

  5. P.J. Onori said on: May 26th, 2006 at 12:25 am

    Great art­icle.

    I do agree — the cli­ent can many times be their own worst enemy. We need to be will­ing to spend time edu­cat­ing why and how we have come to our decisions. Under­stand­ably, many people think what we do con­tains a con­sid­er­able amount of hokus-pokus.

    I also greatly agree with the clar­ity bit. Not sur­pris­ingly, simple is usu­ally more clear. Ima­gine that. ;)

  6. Damien said on: May 26th, 2006 at 1:44 am

    Seems to be a devel­op­ing theme here — ‘cli­ents wreck­ing good design’ and I can’t agree more.  In the short time we’ve been at this game, we’ve come up with (in our opin­ion) some really nice stuff only to see it gradu­ally degraded by the client’s requests for changes until we’ve ended up with stuff we’re basic­ally ashamed to put our names to.  Unfor­tu­nately though, the cli­ents pay the bills, so what can you do?

    I agree whole­heartedly on the art­icle though — we’ll just have to fight the good fight against the white space war­ri­ors — you all know those cli­ents who get agora­phobic when you’re design­ing some­thing for them.  There’s too much white space — can’t we just put some­thing in here, or there, in fact lets just make sure that the whole page, every page is abso­lutely crammed full.….. 

    By the way, glad you enjoyed your trip to Aus, next time make sure you come to Brissie ; )

  7. Peter Holloway said on: May 26th, 2006 at 10:45 am

    Thanks Mark,

    I came to this art­icle after read­ing the new HTML Editor Reviews site. If you check out the vari­ous links to the edit­ors you will see that the Mac apps sub­scribe to the less is more approach to design: 

    Text­Mate

    skEdit

    whilst the PC based editor site is far too busy! 

    <a “http://www.ultraedit.com/index.php?name=Content&pa=showpage&pid=10″>UltraEdit</a>

    The first two sites are simple and straight­for­ward, although the design is ‘nice’, more than that it helps the con­tent to shine through, which is what the web is all about. 

    BTW — I use a PC …

  8. Peter Holloway said on: May 26th, 2006 at 10:58 am

    Oops! UltraEdit link didn’t work. Try this. 

    UltraEdit

  9. pinch said on: May 30th, 2006 at 11:00 am

    nice is beautiful…

  10. Joe said on: May 31st, 2006 at 1:39 pm

    It kind of under­mines the theme of your art­icle, but I thought I should point out that two of your sub­head­ings, “Less Typefaces” and “Less Trends”, should actu­ally read “Fewer Typefaces” and “Fewer Trends”. 

    You can have less of a single thing (less aggrav­a­tion, less ped­antry), but fewer of quan­ti­fi­able, plural items (fewer com­plaints, fewer pedants). 

    /grammargeek

  11. novice_designer said on: June 1st, 2006 at 1:58 pm

    http://www.markboulton.co.uk/new/index.php/journal/top_five_design_books/

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